Shipping & Returns
Free Shipping
We offer free standard shipping worldwide. Estimated delivery times:
- North America: 5–10 business days
- Europe & UK: 7–14 business days
- Asia & Pacific: 10–20 business days
- Rest of World: 14–30 business days
Shipping Disclaimer: Delivery may be delayed by customs clearance, weather, public holidays, or other factors beyond our control. We partner with leading carriers, provide end-to-end tracking, and use secure, insured packaging to minimize disruptions.
14-Day “No Questions Asked” Returns
You may return any eligible item within 14 days of receipt for a full refund—no explanation required.
Refund Processing Time
Once we receive and inspect your return, please allow at least 14 days for your refund to be issued.
Return Shipping Costs
The buyer is responsible for all return shipping fees. We recommend using a trackable service or purchasing shipping insurance.
PayPal Refunds
PayPal refunds are processed within 14 days. In regions where local regulations require, processing may take up to 30 days.
Non-Returnable Items
- Shoes showing signs of wear, scuffs, or damage
- Items soiled or with odors (e.g., perfume, smoke)
- Customized or bespoke footwear
- Gift cards
Refund Process
- Contact our support team to request a return authorization.
- Ship the item back to us with tracking information.
- We inspect the returned item for eligibility.
- We issue your refund once approved.
Supported Payment Methods
- Major credit & debit cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay & Google Pay
- Other region-specific options at checkout
Supported Currencies
We accept and refund in EUR,GBP,USD,etc., and other currencies displayed at checkout.
For questions, contact us at [email protected].